This Privacy Policy explains how CartLucky collects, uses and protects information when you visit our website, place an order or contact us.
Information we collect
We may collect information you provide directly, including your name, billing and delivery address, email address, phone number, order details and messages sent to customer care. We may also receive technical information such as device, browser, IP address, cookie and site-usage data.
How we use information
We use personal information to process orders, deliver products, provide customer service, prevent fraud, improve the store, communicate important order information and, where permitted, provide marketing communications.
Payments and service providers
Our store is powered by Shopify. Payments and other store functions may be processed by Shopify and other service providers that need relevant information to provide their services. Payment card details are handled by the applicable payment provider and are not stored by CartLucky in full.
Cookies and analytics
We and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand site performance and support relevant advertising where permitted.
Sharing information
We may share information with service providers involved in ecommerce operations such as payments, hosting, shipping, analytics, fraud prevention and customer support. We may also disclose information when required by law or to protect legitimate rights and interests.
Data retention
Information is retained for as long as reasonably necessary for orders, customer support, legal obligations, accounting, fraud prevention and other legitimate business purposes.
Your rights
Depending on where you live, you may have rights relating to access, correction, deletion, restriction, objection or portability of your personal information. You may also have the right to withdraw consent where processing is based on consent.
Contact
For privacy questions or requests, please contact us through the Contact page on this website.
We may update this policy from time to time to reflect changes to our services, technology or legal requirements.